When in Doubt, Consider the Customer
Getting customers is one thing; retaining them is another. Now is a great time to rethink your customer service strategy.
Whoop de Doop for De-Dupe
Data de-duplication is spreading from backups to online storage. So when can we stop buying disks?
Open-Source Drupal Turns Pro
Acquia's strengthened and supported distribution of the open source content manager smooths the path to a trouble-free Drupal Web site.
Flex-Time: Want a Four-Day Workweek? IT is Key
All companies look to cut costs during an economic recession: A one-year trial of a four-day work week for the state of Utah is predicted to save $3 million. And it saves employees commuting costs as well.
Why Security Pros Hate SharePoint
Microsoft's SharePoint collaboration platform is all the rage in today's business world, especially since third parties gained the ability to plug security holes. But managing it can still be a nightmare for IT security shops.
Anatomy of a SQL Injection Attack
This vendor-written tech primer has been edited to eliminate product promotion, but readers should note it will likely favor the submitter's approach.