Reader Tim Phelps, noticing that my attention has been drawn to Office 2008 lately, asks this:
The Microsoft AutoUpdate application appeared this morning and told me that the Office 2008 12.1.1 Update was available. I told it to retrieve it and, after it did, it tried to install. But it locked up during the installation and I had to force-quit the installer. I'd like to try the installation again but I can't find the update or the Microsoft AutoUpdate application. Can you tell me where they might be?
Microsoft has tucked the Microsoft AutoUpdate out of the view of Spotlight, which is likely why you haven't been able to find it. You can find it by following this path:
Yourstartupdrive/Library/Application Support/Microsoft/MAU2.0
Inside this MAU2.0 folder you'll find Microsoft AutoUpdate.
After you download the update you'll find it by following this path:
Youruserfolder/Library/Caches/TemporaryItems/16807Office 2008 12.1.1 Update
The Temporary in TemporaryItems should give you a clue as to what happened. In all likelihood, when you bailed from the Installer application, the update package vanished as it was intended for temporary use only. The next time you run AutoUpdate (now that you know where it is) it's possible that it will be downloaded again.
A couple of suggestions:
Give the update more time to install than your typical Apple update. I updated both my Mac Pro and MacBook Pro with this thing and it was really poky. I got a good dose of the spinning beachball after I selected my startup drive. It eventually went away and I was allowed to continue with the installation.
If AutoUpdate isn't doing the job and you continue losing the package file downloaded by it, feel free to go to this Microsoft webpage and download the update directly. Alternatively you can, of course, pull a copy from the TemporaryItems folder before it's vaporized.
For more Macintosh computing news, visit Macworld. Story copyright © 2007 Mac Publishing LLC. All rights reserved.
- Sponsored Resource:How does your network security compare to those of your peers? Visit the CDW Security Center to find out.
- Sponsored Resource:Learn more about ultra light notebooks from Asus and the best warranty in the industry.
- Sponsored Resource:Thinking about a new Laptop? Lenovo has models to meet everyone's needs.
- Sponsored Resource:Get the truth about remanufactured ink. Learn more from HP.
- Sponsored Resource:Six smart ways to grow small business IT
News For Your Business
- Google Chrome = Dead, Google Search = Hot
- Color Expert App for Designers Released for IPhone
- Sequence Screen Capture App Adds Sound Recording
- Gas Station Finders for the IPhone
- Etiquette and the BCC Field
Community Comments