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CDW.com

200 N. Milwaukee Ave.
Vernon Hills, IL 60061
CDW.com
http://www.cdw.com
Hours:Monday - Friday 7am - 9pm CST, Saturday 9am - 5pm
800-848-4239(service)
sales@web.cdw.com(sales)
CustomerRelations@web.cdw.com(service)
  • Overall Rating
    2 stars 2 Star Review
    Reviewed by: clloyda

    Updated:07-30-06

    One word of caution, this vendor does not want customers to receive mail at a UPS Store. I had great service doing business with them for years, but once they learned where I received packages, they shut down my account. Period. I did not want packages sitting out on my front step at home.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: LMB6

    Updated:05-15-06

    I ordered a 19" flat screen NEC monitor from CDW. I use that brand at work and I knew it was a good monitor. I was skeptical to order at first because it was such a good price, but decided to take a chance. The electronic/computer dealers in my city offer this monitor, but was out of stock. Not only did the monitor arrive on time, it was eveything I expected. CDW not only provides delivery as expected, but good prices as well. I highly recommend CDW.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: Shadowdragonmoon

    Updated:05-11-06

    Great customer service and lowest prices!

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: hellena

    Updated:04-29-06

    I dont understand you people!! This was the most pleasant experience I ever had. I almost wanted to not buy from them, reading all bad reviews and in spite of it, their price was the best so I took a risk. After 25 hours from my order the UPS man ring the bell .I was stunned. I couldnt wait to come online register, give my email address (I never do it) only to say that this was the best service I ever had. The shipping was for ground 2-5 days and was took only 25 hours. They are the Best!!!!!!

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: EGeorge

    Updated:04-28-06

    I ordered products from Vendor A, Vendor B and CDW on April 21. I have received my products from Vendor A and Vendor B but not from CDW. I just checked the status of my CDW order and it lists backordered. No notification at all, just happen to check and notice 7 days after placing my order that it is on backorder. I am waiting for their phones to open so I can cancel my order and never order from CDW again.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: videoxprt

    Updated:04-11-06

    That was the lousiest company Ive ever dealt with, and has the worst customer service. I ordered a product that was ready for same day delivery, it wasnt shipped for 2 days. Ive cancelled the order, and Im still trying to get them to charge my credit card back. They say they are not aware of the charge.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: cb8564

    Updated:03-08-06

    I would not buy again. I will ensure people know how badly I was treated. The short story is, they did not honor the order, I was lied to by several reps, they called my husband a lier, and I could not break through the endless loop of red tape. Bottom line, if you are not a "big" company - go elsewhere.

  • Overall Rating
    1 stars 1 Star Review
    Reviewed by: Igmont

    Updated:02-08-06

    I ordered Office 2003, they did not have the best price, but figured they were more reliable. Well after ordeing rush service, the day after I ordered the software I had 4 calls from them on the order. They needed proof I was in school for the academic software. Then they need fax of my schedule. Then they could not ship it to a work address. Then they could not find my credit card info that I had given to the 800 number. I ended up cancelling the order, and will go to another site & pay more.

  • Overall Rating
    3 stars 3 Star Review
    Reviewed by: LisaMW

    Updated:01-15-06

    By far the best price on the GPS I ordered! I missed the cutoff time for same day shipment, but it shipped the next day, as promised. I was charged for a 2nd item that was backordered, however, and I felt that their communication on the backorder situation and the expected shipping date was poor ("We hope to get a few units and will send yours promptly."). After two weeks, I asked for a refund, and it was issued immediately. I would probably order from them again, but would verify stock first.

  • Overall Rating
    5 stars 5 Star Review
    Reviewed by: njshore

    Updated:07-18-05

    CDW is the best! Very responsive and ver helpful. Anyone who gives CDW a 1 star is a fool. I love working with CDW, they have helped me out of so many IT jams. They are a Fortune 500 company, They are the 14th best company to work for in America and they are the most admired company in their industry......they have to be doing a couple things right. I would recommend CDW to anyone.

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